The first monthly report has been issued and it is an eye opener. Link: https://www.transportation.gov/sites/dot.gov/files/docs/resources/individuals/aviation-consumer-protection/333601/february2019atcr.pdf If one navigates to page 37 you will find the below chart:
MISHANDLED WHEELCHAIRS AND SCOOTERS: RANKING LARGE U.S. REPORTING CARRIERS*
DECEMBER 4 - DECEMBER 31, 2018
NUMBER OF WHEELCHAIRS AND SCOOTERS ENPLANED
NUMBER OF WHEELCHAIRS AND SCOOTERS MISHANDLED
PERCENT OF WHEELCHAIRS AND SCOOTERS MISHANDLED
DELTA AIR LINES
**Southwest informed the Department that for December 2018, it reported mishandlings of all power-assisted and manual wheelchairs and scooters; however, Southwest stated that its enplaned wheelchairs and scooters number did not include any manual wheelchairs enplaned by the carrier. Southwest has disclosed to the Department that it will have the ability to reliably capture manual wheelchairs enplaned on or after January 15, 2019, in its enplaned wheelchairs and scooters number submitted to the Department.
***American informed the Department that for December 2018, it reported mishandlings of all power-assisted and manual wheelchairs and scooters; however, American stated that its process for determining the enplanement number of wheelchairs and scooters may not have consistently accounted for all wheelchairs and scooters enplaned. American has also stated that this process may have impacted American’s wholly- owned subsidiary Envoy and American’s other branded code share carriers ExpressJet and SkyWest. American has indicated to the Department that it is enhancing its process to reliably capture all reportable enplaned wheelchairs and scooters, which may take a few months.